E-stores

E-stores in the retail business                            

Stockmann
(Mobile version) Finnish net store

-          languages only in Finnish and Swedish (not international supporting store..)

-          payment: a Stockmann member benefits more than “with out a card person” ( maybe customer find another place same price product without getting a membership card..)

-          payment ways; bill, net payment, card –their own credit card Stockmann master card ( circle is too strong.. new customers to join in.. not the easiest way to get new customers, maybe its not their permission..)

-          you can only pay in finish “normal” bankcard, which is shame..

-          creditcard is mastercard and visa also

-          you can choose different kind of deliver ways ( pick up from the store or post..)

-          trustfull website – responsibilities, SSL-sertificat

-          agreements are long limited and developed

-          customerservice –helping from the phone ( times when customer can call..)

Halens
Sweden

-          in present time.. they got “follow us on facebook, twitter, youtube, pinterest, Instagram

-          customers can say they opinions about the products. And latest post and comments seen in front page

Netsstore.com

-          SSL-system also mentioned

-          Privacy policy. You can not see nothing about this “area” if you don’t sign in or log in..

-          “contact us” is only/just email inquiry ( wondering how long customers have to wait to get the answer to their question..)

-          not so “trustfull imagination about this site. They don’t say nothing about netstore, their policy and backrounds etc..

Selfridges&Co England

 -         Voted the best department store in world. Global department store summits 2010, 2012, 2014

-       “Follow fb. twitter, pinterest (they doesn’t “spääm” every socialnetsites..

  -      Privacy and cookie policy “ Coocies make your Selfridges.com experience more enjoyable –and this page explains exactly what they are, why we use them and how they work. “

-         I think its not “waisted” that this store has been voted the best web net store several times. It gives you very much information about everything (but not in the longest and boring ways), it is easy to use, simple –but the thingking and developing is huge in this site.

 

All netstores department are pretty much the same.. like; women, home, men,, children etc. Is this some area maybe need some chance.. or something new and innovative, I don know.. I liked whwn customers can give theyr own opinion about service-product-and blaablaa In the netsite. And also some “blog or something similar like that it would be interesting..”like someone writing a diary about how you can order something, how long you wait, how was the packning and so..

 //Päivi